Efficient Tech Support with TroubleshootingBench
Technical support is very important for every business which offers products or services. But each customer comes with different cases. They always describe their cases in their own ways. This makes it inefficient to troubleshoot the problem.
We can use interactive troubleshooting guide to improve our technical support. Customers just need to answer some simple questions which will lead to the solution automatically.
In the Following video you can see how to implement interactive troubleshooting with TroubleshootingBench.
You can see that first we create the flowchart then run it as a troubleshooting guide. We can also export the guide to a single webpage which can offer self-help service on our website.
Learn more about TroubleshootingBench.
